Politique d’expédition

SHIPPING POLICY

Last updated: May 26, 2026

ORDER PROCESSING All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive a notification when your order has been shipped.

SHIPPING RATES & DELIVERY TIMES

Destination Delivery Time Rate
🇪🇺 Europe 10–14 business days Free over £50 / £3.99 under
🇬🇧 United Kingdom 10–14 business days Free over £50 / £3.99 under
🇺🇸 United States 10–14 business days Free over £50 / £3.99 under
🌍 International 15–25 business days £6.99

TRACKING YOUR ORDER Once your order has shipped, you will receive an email with a tracking number. Please allow 3–5 business days for tracking information to update.

CUSTOMS, DUTIES & TAXES BuildbyPiece is not responsible for any customs fees, import duties or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

LOST OR DAMAGED PACKAGES If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at buildbypiece@contact.com or on Instagram @buildbypiece so we can resolve the issue promptly.

DELAYS Delivery times are estimates and are not guaranteed. BuildbyPiece is not responsible for delays caused by customs, carrier issues, or circumstances beyond our control.

CONTACT US For any shipping questions, reach us at: 📧 buildbypiece@contact.com 📸 Instagram: @buildbypiece